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Dubai · B2B Client Management

Your best clients are
leaving because no one
is looking after them.

We step in as your revenue-protecting account management team — handling onboarding, follow-ups, renewals, and retention so your revenue stays predictable.

Cheaper to retain than acquire
30%
Average B2B churn rate in the UAE
2 weeks
To get your system live

The Account Management problems we fix

These are the six most common account management failures in Dubai B2B. Hover to see how we solve each one.

👻

Clients go quiet and then disappear

No structured check-ins means clients feel forgotten between deliverables — and make their decision before you know there's a problem.

We run structured monthly check-ins on your behalf
🔥

Renewals are always last-minute

Most firms realise a contract is ending a few weeks out, scramble to send a proposal, and hope. By then the client has already decided.

We start every renewal conversation 90 days out
🤷

No one knows which accounts are at risk

Without a health scoring system, at-risk clients look identical to healthy ones until it's too late to act.

Live health scoring across your entire portfolio
📬

Client communication lives in someone's inbox

When one person holds all the relationship context, you're one resignation or sick day away from losing the client entirely.

All communication is owned, documented, and shared

Your team is too busy delivering to manage relationships

The people doing the work are not the people who should be running account relationships. These are two different jobs.

We handle relationship work so your team focuses on delivery
💸

Revenue is leaking from missed upsells

Clients who've grown, changed, or expanded their needs are silently buying less than they should because no one asked.

We map and pursue upsell opportunities every quarter

Three focused offers.
One clear outcome.

We don't do broad consulting. We own the relationship side of your B2B operations.

01 — Setup

Account Management System Design

We audit your current client processes and build the infrastructure your team needs to manage corporate accounts properly — once and for good.

  • Client onboarding workflow
  • Communication templates & cadences
  • CRM setup and tagging structure
  • Health score & escalation framework
  • Renewal timeline tracker
02 — Ongoing

Fractional Account Manager

We act as your dedicated account manager for selected corporate clients each month — handling all communication, reporting, and relationship work.

  • Monthly client check-in calls
  • Status reporting & updates
  • Stakeholder communication
  • Issue tracking & resolution
  • Relationship notes & history
03 — Growth

Retention & Growth Support

We manage the high-value moments in your client lifecycle — renewals, upsells, escalations, and quarterly business reviews.

  • 90-day renewal management
  • Upsell opportunity mapping
  • Escalation handling & recovery
  • Quarterly business reviews
  • NPS and satisfaction tracking

Up and running in two weeks.

1

Discovery call

We review your current clients, contracts, and communication gaps to understand exactly where value is leaking.

2

Account audit

We map your existing accounts by health, value, and risk — giving you a clear picture of who needs attention first.

3

System setup

We build your account management workflow, templates, and tools so everything runs on structure, not memory.

4

Ongoing management

We take over selected accounts monthly while you keep full visibility and control.

Simple, retainer-based pricing.

No long-term lock-ins. Start with what you need, scale as your accounts grow.

Setup

AED 6,000
One-time project fee

For companies that need a clean account management system built from scratch — processes, templates, and tools included.

  • Full account management audit
  • Onboarding & offboarding workflow
  • Communication template library
  • CRM structure and setup
  • Renewal timeline tracker
  • 2-week delivery
Buy now — AED 6,000
Secured by Stripe · AED

Retention & Growth

AED 5,000
Per month + performance bonus

For companies that already have AM processes but need focused support on renewals, upsells, and at-risk accounts.

  • 90-day renewal management
  • Upsell opportunity analysis
  • Escalation & churn recovery
  • QBR facilitation
  • Bonus tied to retained revenue
Get in touch

Built for Dubai B2B.

We work best with companies that already have corporate clients but need structured support to keep them and grow them.

🏢

Agencies with corporate retainers

Marketing, PR, design, and digital agencies that manage ongoing client relationships and need structured account communication.

⚖️

Business setup, PRO & legal firms

Companies handling company formation, visa, licensing, and legal work with repeat business clients who expect proactive communication.

💻

SaaS & tech companies

Mid-market B2B software and tech providers who need dedicated account coverage without hiring a full-time AM team.

📊

Accounting & financial services

Audit, bookkeeping, and advisory firms with ongoing client mandates that benefit from structured relationship management.

Learn it yourself.
Own it forever.

Not ready for a managed service? Buy my complete account management playbook and implement everything yourself — every process, template, and system I use with clients, packaged into one guide.

Digital Guide

Account Management Essentials Guide

The complete step-by-step playbook for managing corporate clients professionally — without hiring an account manager.

AED 199
One-time · instant download
What's inside (5 chapters)
  1. Account Management Audit — assess where you stand today
  2. Onboarding & Offboarding — structured client intake process
  3. Communication Cadences — what to say, when, and how
  4. CRM Setup — how to structure your client data
  5. Renewal Management — your 90-day retention system
  • 50+ page guide written in plain English
  • Step-by-step implementation instructions
  • Real-world Dubai B2B context throughout
  • 90-day rollout plan at the end
Buy guide — AED 199 →
Instant PDF delivery to your email

Let's talk about your clients.

Book a free 30-minute strategy call

We'll audit one of your client relationships live and show you exactly where the gaps are. No pitch, no pressure.

📍
Dubai, UAE
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